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Water Heater Repair in Goose Creek, SC

Tell us what your water heater is doing, and a licensed contractor who covers Berkeley County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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What Goose Creek does to your water heater

Berkeley County sees its share of wind. Ten years of records show 146 damaging wind events and 2 winter storms, and either one can knock out power. Statewide, 45% of households in South Carolina lost power for 24 hours or more in 2024. A gas water heater with a standing pilot will keep working right through that. One with an electronic ignition will not light again until the power comes back and someone resets it.

Winters here are short but not warm. Nights average 38°F from December through February, and the tank works harder to keep water hot when the ground and the air around it are colder. Five months of that, November through March, adds up. If the water is taking longer to heat or is not getting as hot as it used to, that is often where it starts.

38°F
the average winter night, and colder incoming water means longer heating
5 months
November through March, the months homes here need heat
45%
of South Carolina households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a single-story house interior showing a cylindrical water heater with piping to a roof vent, a kitchen sink and counter, a bathtub, and partition walls under a dark shingled roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $300 a year off hot water for a typical South Carolina home.

  • A heat pump water heater$120 a year
  • An older electric water heater$420 a year

Estimates for a typical South Carolina home, compared with an older unit built to the federal minimum, from EIA household energy data and South Carolina fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The most common reason is that the tank itself has corroded through and is failing from the inside. Sediment builds up at the bottom of the tank over years, and once rust breaks through the steel, water finds its way out and no repair will seal it back up. A leak from the bottom can also come from a loose drain valve or a fitting that has failed, and those can sometimes be fixed. A contractor needs to look at the tank to tell you which one you have, because a leaking tank means replacement, not repair.
Why won't the pilot light on my water heater stay lit?
Most of the time this means the thermocouple has worn out. That's the small sensor that sits in the pilot flame and tells the gas valve it's safe to keep the gas flowing. When it wears out, it stops sensing the flame correctly and the valve shuts the gas off, even though the pilot lit just fine. A dirty pilot orifice or a draft blowing the flame out can cause the same thing. Either way, a contractor can test the thermocouple and replace it if that's the problem.
Can a tankless water heater be repaired?
Yes, most problems with a tankless water heater can be repaired without replacing the unit. Common repairs include descaling the heat exchanger, replacing an igniter, or fixing a sensor that's throwing an error code. Tankless units run diagnostics and display error codes, which helps a contractor find the problem faster than with a tank model. Whether it makes sense to repair or replace depends on the age of the unit and what's actually gone wrong, so a contractor will need to look at yours to tell you which makes sense.