A gray outdoor HVAC condenser unit mounted on a concrete pad in the front yard of a two-story suburban house.

Heat Pump Repair in Goose Creek, SC

Homes here need heat from November through March and cooling from May through October. If your system quits, tell us what it's doing and a licensed contractor who covers Berkeley County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A grey outdoor HVAC unit mounted on a concrete pad beside the beige-sided exterior wall of a suburban house.

Eleven months of work, most of it in the heat

Your heat pump runs almost year round in Goose Creek. Heat from November through March, cooling from May through October, only a few weeks off in between. Summer afternoons averaging 91°F push the outdoor unit hard for six straight months, and that kind of runtime wears on the compressor and the fan motor before either one is old.

Winter nights average 38°F, mild enough that the system leans on the reversing valve to switch between heat and cooling, sometimes in the same week. That valve takes the wear when the weather can't make up its mind. And with damaging wind events recorded 146 times in the last ten years here, and 45% of South Carolina households losing power for at least a day in 2024, the outdoor unit takes its share of storm damage and hard restarts too. If your heat pump won't switch modes, blows air that isn't the right temperature, or won't start after the power comes back on, that is what's catching up with it.

5 months
November through March, your system heats
6 months
May through October, it cools
38°F
the average winter night it heats against
91°F
the average summer afternoon it cools against
Isometric cutaway illustration of a small house showing ducted air distribution, an indoor air handler, and an outdoor condenser unit connected by lines, with a sofa and bed in the rooms.
Your system heats November through March and cools May through October.

NOAA nClimDiv, 1991–2020 normals

Why is my heat pump blowing cold air?
In heat mode, air from the vents is naturally cooler than your skin, so it can feel cold even when the system is working right. If the air is truly cold, check that the thermostat is set to heat and not fan only. A system stuck in defrost, low on refrigerant, or with a failing reversing valve will also blow cold air and needs a contractor to look at it.
Why is there ice on my heat pump?
Some frost on the outdoor unit during a cold night is normal, and the system should clear it on its own through a defrost cycle. If ice is building up thick or staying through the day, airflow is likely blocked, either from a dirty coil, a failed fan motor, or low refrigerant. Winter nights here average 38°F, cold enough for this cycle to run often, so a unit that cannot defrost properly will keep icing over and needs a contractor to find the cause.
Why is my heat pump running but not cooling?
If the unit runs but the air is not cold, start with the filter and the outdoor coil, since blocked airflow keeps the system from pulling heat out of the house. Summer afternoons here average 91°F, and a heat pump already has to work harder in that heat, so restricted airflow or low refrigerant shows up fast as weak cooling. A contractor can check the refrigerant charge and airflow to find which one is the problem.